Hello and welcome to the My Homecare Stanmore website.
My Homecare Stanmore provides care and support for people who cannot fully look after themselves and have sound principles for the way we run our service. Central to these is our belief that the rights of service users are paramount. We recognise that everyone is unique, with their own individual needs, choices and aspirations for the future. Our support is therefore designed to offer a personalised solution to those wishing to maintain and/or improve their independence, and receive a tailored service that meets their specific requirements.
Our home support services are available to everyone, whether government funded and commissioned through a Local Authority, through Direct Payments or purchased privately by individuals needing support. Whichever funding option is utilised, My Homecare will only deliver the very highest standards of care and support that improve quality of life and enable people to live with dignity, choice and independence in the comfort of their own homes. My Homecare aims to present the population of Edgware, Bushey and Stanmore with a reputation of providing the highest possible quality of care to the people it serves. We aim to become highly respected and the first call for any person requiring help at home. Our services are wide ranging and we provide individual care and support interventions on a one to one basis, which are tailored for the service user. We provide a range of care services from DOMICILIARY CARE, CLEANING / DOMESTIC CARE and specialist care services including LIVE-IN CARE and BEFRIENDING.
My Homecare Stanmore Initial Needs Assessment :-
Our experienced Branch Managers will discuss your circumstances confidentially so they may help :-
Contact your local Stanmore branch on
02035002514 for more details.
Your Care Plan is developed following the Initial Needs Assessment completed by one of our managers and all information held is completely confidential. Care Plans basically explain routine tasks to be undertaken by carers, at the specific times agreed.
Information will be left at your address for both you and your carer, and this includes a Service User Guide, a copy of your Care Plan including associated Risk Assessments, our contact numbers, complaints procedure and other useful information.
The risk assessments are completed to identify any risks that may occur during a visit, to either the carer or the client. Risk assessments are designed to protect people against known dangers not to stop clients doing what they want to do.
Regular reviews of care and support we provide start from day one and will continue throughout your time with My Homecare. We expect to complete a formal face to face review every 3 month as well as making regular telephone quality checks. Our quality assurance policy ensures that you and your loved ones are happy and that we’re doing everything we can to support you.
A copy of our Review Policy detailing how and when we will review your care is available from the office.
If you are not fully satisfied with your carer, we encourage you to inform us through our quality assurance program and complaints policy. Our quality assurance policy ensures that you and your loved ones are happy and that we’re doing everything we can to support you.
If you ever feel you need someone to speak on your behalf, either to ourselves or others providing your care and support, then you can use an advocate. Advocates are people who are independent and could help you to express your views, opinions and wishes, and to obtain impartial advice.
Most people prefer to remain in the privacy and comfort of their own home, but with a level of support of assistance from a carer to help them maintain their independence.